Monday - closed for inventory

Tuesday - Friday 10:00am - 5:00pm

Saturday 10:00am - 1:00pm

Sunday for deliveries and returns only (will respond to email inquiries when possible)

deliveries and pick-ups outside of the hours of operation are subject to additional labor fees

Aren’t you sick of robocalls?! So are we! We receive A LOT of spam and robocalls, as a result, it is easiest to reach us by email or by submitting an inquiry form. If you prefer to call us, please leave a detailed message, and we will be sure to respond to your call.

Once an item is delivered and accepted, it is the full responsibility of the client until the time of return. Additional charges will apply for missing, broken, or otherwise heavily damaged items. Glassware will be considered broken if returned chipped as we do not rent chipped items. If you discover a chipped or broken item when you unpack your order, please notify us right away so that it can be quickly replaced. To avoid additional fees, clients may opt to pay a Damage Waiver at the time of rental. The Damage Waiver is a one-time, non-refundable charge that covers any accidental damage that would otherwise cost you extra fees. Missing items and items damaged due to misuse are not covered under the damage waiver. Missing items and items not covered by the damage waiver will incur a replacement expense.

*Due to the high price of gas, a fuel surcharge has been added to all deliveries. Deliveries within 20 miles of our location are $120 one-way and beyond includes mileage. A 2-hour delivery and pick-up window is required for all orders. An additional labor fee will be added for after-hours delivery and pick up (before 9am and at/after 10pm). Promotional packages may include complimentary or discounted delivery and pick up.

Rental minimums are $300 in order to qualify for local delivery (20 mi), $500+ outside of local delivery area depending on distance and time. All lesser orders may require pick-up. Client may choose to pay a ‘Rental Deficit’ if pick-up is not an option. The Rental Deficit will equal the balance to get your rentals to $300 (for instance: if you order $260 of inventory, the rental deficit would be $40).

Yes! You can pick up small pieces and some furniture by appointment only. A refundable security deposit is required. Pick up is available between 8:30am - 1pm by appointment only. Sunday and Monday returns are accepted.

Rental rates are per day (24-hours). Items can be delivered during office hours the day before your event and picked up the same day or day after at the one-day rate. 

Yes we do. An additional fee will be applied for tight turn arounds or after-hours deliveries and pick-ups (before 9am, at/after 9pm).

As 18 year industry veterans, we've worked with an array of amazing event professionals and companies. Please ask us for referrals when you contact us and we'll be happy to share. 

Indeed! We are available to work where you need us and are excited to travel to create the event you desire. Our planners are currently located in South Florida, Atlanta, and Washington, DC but are always happy to take a road trip or cross-country flight.

Naturally, we'd want as much time before your event to have your order placed and ready to go, however, we know things don't always happen that way. Rental items: an order 2-3 weeks prior to your event is preferred as inventory may not be available; we can often accommodate orders the day before. Custom orders: 3-4 weeks advance notice is required for any customized order. 

We accept payments via credit card, check, money order, ACH, and Bill.com. A valid credit card is required to be on file for incidentals.

How we implement conservation and sustainable measures mostly depend on the event requirements. Some of the ways we try to utilize, no matter the event, includes using reusable items such as furniture pieces, centerpieces and linens; planning our delivery schedules based on routes and locations so that drivers are not driving all across the city; minimizing water usage, using plant based products, not over ordering supplies, re-using packaging, and finding ways to upcycle old or damaged items. We work with our clients’ needs to ensure further eco-friendly measures where possible.  We have also partnered with Compost Cab to remove food waste.

Delivery orders confirmed three (3) days or fewer before the event date will incur a 15% rush fee.